Mitsis Hotels Online Concierge with Triparound
Mitsis Hotels’ rich hospitality blend consists of 4-star and 5-star city, beach & resort hotels and numerous spa & thalassotherapy centers. By offering excellent service, prime locations, impeccable facilities, sophisticated dining, and a broad spectrum of activities to their clientele, Mitsis Hotels aspire to stand out as the preferred portfolio of hotels & resorts in Greece.
With Triparound, Mitsis Hotels’ guests can enjoy one-of-a-kind tailor-made experiences by choosing from a collection of seamless services through the Mitsis Concierge online platform, powered by Triparound. Authentic destination explorations and exciting local adventures, fascinating cultural attractions, excursions and day trips, comfortable and safe transfers, exclusive hotel packages, and much more are at the disposal of each and every Mitsis Hotels’ guest with just one click!
What Mitsis Hotels has achieved so far with Triparound in numbers
Available booking categories
Available bookable products
Happy guests served
Bookings made and counting
Here’s a bit more about how Mitsis Hotels has been transformed with Triparound’s holistic solution.
The Triparound platform provides Mitsis Hotels with a concierge solution that has been seamlessly integrated with the organization’s website. The solution allows all guests to make direct and fast online bookings for multiple services before and during their stay.
The Mitsis Hotels’ concierge team, both at the headquarters and at each hotel, is provided with a user-friendly tool to manage countless bookings and also access guest’s booking history. The team is also also equipped with extensive booking lists that enable the efficient handling of each resort’s reservations while having access to powerful insights on hotel services, guest preferences, and behavioral data.
Challenges – Solutions
“Nowadays we do not just go online, we live online; and the pandemic made it clear that the digitalization of the traveler experience is an absolute necessity for our business to thrive. That being said, our partnership with Triparound gave us the game-changing tool we needed, to truly bring our guests’ travel experiences into the future.”
Managing Director – MITSIS HOTELS